Hello, this is the Crusaders Quest team.
There has been an issue related to Multi-Window Feature after the 18 May, 2023 update.
We have proceeded an engine upgrade through the maintenance on 18 May, 2023.
Unexpectedly, the multi-window settings have been changed
and as a result, some Captains were unable to use this feature.
With the future engine upgrades, we will make sure to thoroughly check this aspect
to avoid any recurrence of such inconvenience caused by a similar issue.
Furthermore, the multi-window is expected to be restored with the second update in June.
Until then, we recommend changing the multi-window settings within the device,
or to use a relevant application to change the settings and enable the multi-window feature.
We sincerely apologize for any inconvenience and confusion caused,
we will make every effort to provide a more stable service going forward.