Hello, this is the Crusaders Quest team.

For Captains proceeding with the new and returning captains’ Skip Quests before the 8/10 (Thur) update, there was a known issue where certain quests are not getting cleared.

To captains who experienced inconvenience due to this error, after the 8/24 (Thursday) update, if the conditions below are met, we plan to consider these quests as cleared and will distribute the unreceived rewards collectively through the mail.

Please refer to the details provided below.

[Known Issue]
– Content: Inability to clear certain quests from the new and returning captains’ quests before the 8/10 (Thursday) update.

[List of Unclearable Quests]
▶ New Captains’ Quests
– Day 7 Quest [Congratulations on your Seventh Day, Captain!]
= Clear Quest for Day 7 (Reward: Premium Contract x 9, ★4 Hero Contract)

– Day 7 Quest [Challenge the Challenge!]
= Play Challenge once (Reward: Treasure of Grancia x 2)

▶ Returning Captains’ Quests
Day 6 Quest [Congratulations on your Sixth Day of returning, Captain!]
= Clear Quest for Day 6 (Reward: Premium Contract x 10)

Day 6 Quest [It’s Time for a Challenge!]
= Play Challenge once (Reward: Treasure of Grancia x 5)

Day 7 Quest [Congratulations on your Seventh Day of returning, Captain!]
= Clear Quest for Day 7 (Reward: Premium Contract x 10)

Day 7 Quest [Let’s Try Total War!]
= Play Total War once (Reward: ★5 Accessory Box x 3)

[Compensation]
– Eligible Captains: Captains who were participating in the new and returning Captains’ Quests
– Compensation Period: 24 Aug, 2023 After Update
– Compensation: Process on the unclearable quests as cleared
(Every “N-Day Quest Clear” with conditions to clear all quests of the particular day will also be rewarded.)

We apologize for the inconvenience caused in using the game.
We will do our utmost best to provide a stable service.

Thank you.