Hello, this is the Crusaders Quest team.

There has been an identified intermittent connection issue and instances of forced shutdowns after the update.

If Captains are experiencing connection issues which is included in the confirmed cases below,

please send an inquiry to our customer support center with the name of your device and its operating system (OS) for further assistance.

[Known Issues]
– Issue where the game forcefully exits after screen transitions from ‘HanGame’ logo loading screen to a black screen
– Issue where the game forcefully exits after screen transitions from a blank white screen to a black screen
– If any of the mentioned issues persist even after the updating the game from the application market.

We sincerely apologize for any inconvenience and confusion caused by the issues,
we will do our very best to providing a stable and reliable service.

Thank you.